Trends

Germany online pharmacy market: 2025 insights

Germany online pharmacy market: 2025 insights

 
Germany is leading Europe’s move toward online pharmacies — and it’s not a coincidence. Several long-standing cultural habits, structural changes in pharmacy access, and a strong discount mindset are all pushing consumers online. In 2025, the result is a mature, fast-evolving e-pharmacy sector.

But what does it look like? What are its characteristics? What opportunities and threats might companies face there? This and more in the article below.

Overview of the pharmacy market in Germany

Germany’s pharmacy is growing fast — but how big is it really, and where is it headed?

In 2024, the pharmacy market in Germany reached $79,310.8 billion in revenue. By 2030, it’s forecast to hit $118,469.5 billion, according to current projections. That’s a solid 6.9% compound annual growth rate (CAGR) from 2025 onward. For a mature healthcare segment, such growth signals clear changes in demand, behavior, and access.

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The steady climb is visible year by year. Between 2025 and 2030, the sector is expected to add $5–8 billion USD in annual revenue. It reflects an increase in volume and the introduction of new value categories to pharmacy shelves, both offline and online.

In 2024, prescription products made up the largest share of total revenue. These still dominate the segment structure. But they aren’t where the fastest change is happening. That title belongs to OTC (over-the-counter) products, which are growing at a faster rate than any other segment in the pharmacy space.

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All right, but why does that matter?

Because OTC products are increasingly bought online — and reflect a switch away from reactive to proactive care. Items like supplements, habit support, and sleep aids are in high demand, especially through digital channels. And according to Statista, the OTC in Germany was expected to reach $12.80 billion by 2025.

If you’re entering the pharmacy market in Germany or expanding your presence, the direction is clear: a growing area driven by strong consumer demand and increasing investment in health and wellness categories.

Going online: why the German e-pharmacy market is thriving

Online pharmacies in Germany aren’t a new trend — they’re the result of years of shifting habits, infrastructure upgrades, and consumer demand for convenience. What started as an alternative is now a preferred choice for millions of people.

But what exactly created the perfect conditions for e-pharmacy to take off in Germany?

The need for convenience

One of the biggest drivers behind the success of e-pharmacies is the combination of simplicity and choice. Online stores offer a much broader selection than many local pharmacies, covering everything from vitamins to specialized wellness products. Instead of traveling from store to store, shoppers can quickly find exactly what they need, compare prices, read reviews, and order — often receiving their delivery the next day.

For German consumers who value efficiency and careful decision-making, the ability to browse a full assortment online at their own pace made e-pharmacies a natural solution. The comfort of shopping from home, paired with fast logistics, turned occasional buyers into loyal repeat customers.

Strong delivery opportunities

Germans have trusted home delivery for decades. Before online shopping even existed, mail-order catalogs from companies like Otto and Quelle were household names. That early adoption of remote shopping helped pave the way for today’s e-commerce culture.

Combine that with Germany’s efficient postal system, where most products can reach any home within 24 hours or the same day — and you’ve got ideal conditions for online pharmacies’ growth. For consumers, it feels normal to have vitamins, skincare, or supplements delivered to their door.

Value-driven shopping habits

German shoppers are value-driven and detail-oriented. Price comparison is a common part of the buying process — not just for big-ticket items, but also for everyday health products. Thus, price transparency and good deals matter, and e-Pharmacies deliver both:

  • Lower prices for high-value or non-urgent items
  • Bulk packages for categories like circulatory health or skin treatments
  • Frequent discounts that physical pharmacies can’t always match

As a result, online channels dominate many non-acute categories — but still trail in urgent needs like cold and flu, where retail stores hold 85% of sales due to immediacy.

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An evolving buyer journey

Gone are the days when German consumers simply chose between a local pharmacy or a direct online store. In 2025, the buying journey often includes:

  • Searching on price comparison platforms (like medizinfuchs.de or PROSOOM)
  • Visiting marketplaces such as Amazon, Zalando, or Google Shopping
  • Using click & collect options from platforms like gesund.de or Ihre Apotheken
  • Shopping directly at leading e-Pharmacies (like DocMorris, Shop Apotheke, and Disapo)

See how consumers now move between multiple online paths — some ending in pure e-Pharmacies, others in physical stores through digital intermediaries.

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Fewer retail pharmacies, more online demand

Germany’s population exceeds 84 million, yet the number of retail pharmacies continues to decline. As of 2025:

  • Only 18,171 pharmacies remain (down 17% since 2012)
  • That’s 1 pharmacy for every 4,644 people
  • In comparison, Spain has 1 for every 2,143 people, with a growing number of stores.

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Fewer physical options make online alternatives more appealing, especially for products that don’t require immediate access, like habit treatments. They have 40% of their sales through e-Pharmacies. For weight-loss, it’s even higher — 56% share online.

Opportunities and risks in the German e-pharmacy market

As the German e-pharmacy market matures, brands entering (or expanding in) this space are stepping into a world of potential — but also complexity. What once looked like a straight path to digital growth now demands careful choices around price, partnerships, and positioning.

Where the growth is coming from

New traffic isn’t landing on pharmacy homepages by accident

It’s coming from dozens of entry points — marketplaces, aggregators, apps, and local pharmacy networks. Platforms like PX Reach, gesund.de, and Ihre Apotheken are working with physical stores to create hybrid models that serve both in-store and online buyers.

A multi-channel approach enables traditional pharmacies to benefit from e-commerce traffic without compromising their independence. It also lets consumers shop around without leaving the digital space — a habit that’s becoming standard, not occasional.

Marketplace giants like Amazon and Google Shopping have also become key players. They’re shaping buyer expectations and raising the bar for pricing, shipping, and visibility. You may have the best product, but if it’s not competitive on page one of a Google listing, it’s easy to miss the sale.

The pressure on pricing and profit

With more visibility comes more pricing pressure.

Germans are highly price-conscious. e-Pharmacy customers routinely check platforms like medizinfuchs.de before making a decision. For brands, this means slimmer margins and a greater need for smart pricing strategy.

The risk? Getting caught in a race to the bottom.

Discounts may drive traffic short-term but can undercut long-term profitability, especially when larger platforms control the terms. Success here comes from understanding which products need to compete on price and which can stand on brand or trust.

Changing expectations around convenience

Next-day delivery and same-day delivery are standard.

After all, the logistics infrastructure is strong, and customers have little patience for delays. That puts pressure on inventory, fulfillment, and customer service. It also means brands that aren’t connected to reliable distribution partners or can’t integrate with top e-commerce platforms risk falling behind. Fortunately, many of the best e-pharmacies in Germany offer precise tracking, simple returns, and reliable contact channels.

Platform dependency

While marketplaces bring reach, they also come with limitations.

Selling through third-party platforms means giving up control over customer relationships, data, and often pricing. Yet, thanks to them, selling goods is simpler.

Some German pharmacy brands are finding success by using platforms to acquire first-time customers, then encouraging future purchases through their own channels. This dual approach — platform visibility plus direct loyalty — helps reduce risk and protect brand margins. But it requires planning, clear messaging, and consistency across every touchpoint.

That may sound like a lot of challenges. So what to do?

Turning risks into opportunities starts with a clear strategy:

  • Focus on strengthening your brand presence outside of marketplaces to protect your margins.
  • Build direct relationships with customers through loyalty programs and personalized offers.
  • Invest in pricing intelligence tools to stay competitive without racing to the bottom.
  • Partner with reliable logistics providers to meet fast delivery expectations. 
  • Finally, embrace multi-channel selling — but keep full control of your brand voice and customer experience wherever possible.

In the German e-pharmacy market, a thoughtful, flexible approach wins more than speed alone.

Over to you

The online pharmacy market in Germany is full of promise, but also demands precision. Strong growth, changing consumer habits, and a more complex shopping journey mean that brands need more than a basic strategy to succeed.

They need to balance between price, convenience, trust, and smart channel choices.

If you’re planning to enter or expand in Germany, focus on what German customers expect: transparency, speed, value, and reliability. 

Build your brand for the long term, not just for quick sales.

Those who invest now in a thoughtful, customer-first approach will be best positioned to grow alongside one of Europe’s most dynamic pharmacy markets.

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